Skill set
Industry fields of expertise
Adil in a few words
I am an experienced Head of Sales with a demonstrated history of working in the Corporate Financial Services Industry. Skilled in Negotiating, Business Planning, Analytical Skills, Commercial Lending, Asset Rental Solutions, Business Development and Relationship Management. I am focused in creating Innovative Financial Solutions to all Industry Sectors across Europe, Africa, South East Asia and UAE with a vision of preserving cashflow, sustaining growth, retaining profits and improving return on investments in providing Information, Tools and Expertise to help customers take a confident decision to mitigate any Commercial Risk.
I have led business development efforts and fostered strategic partnerships. My focus is on unlocking opportunities, empowering teams, and shaping a resilient, future-oriented financial landscape. I have successfully expanded client base by 40%, securing 50 new high-value accounts in key markets, including a 25% growth in Fortune 500 clientele, by leveraging data-driven sales tactics and personalized outreach.
My career includes leadership roles at Firstrand Bank Limited, WesBank, Rentworks Africa, Bidvest Bank In South Africa and recently ICRA (International Credit Rating Agency) Dubai, where I managed high-performing teams and delivered impactful results and innovative financial solutions across South Africa, Europe, East Africa, South East Asia and UAE. This global experience has provided me with an understanding of the diverse financial markets and cultural dynamics, enabling me to effortlessly navigate complex challenges .
I am a collaborative and results-oriented individual, committed to fostering a culture of innovation, teamwork, and exceptional client service. By leveraging my extensive experience, I aim to drive organizational success and contribute meaningfully to the financial ecosystem.
Experience
- Dubai & East Africa Regions / ICRA LLC DubaiHead of SalesCONSULTING & AUDITSMay 2024 - August 2024 (3 months)Dubai - United Arab Emirates• Increased annual sales revenue by 35%, driving total revenue to $12 million within two years, through strategic market penetration and up-selling initiatives in under performing regions. Expanded client base by 40%, securing 50 new high-value accounts in key markets, including a 25% growth in Fortune 500 clientele, by leveraging data-driven sales tactics and personalized outreach.• Reduced customer acquisition costs by 20% through targeted sales strategies, including the implementation of a referral program and optimization of digital sales channels, resulting in a 15% higher profit margin.• Led a team of 15 sales professionals to consistently exceed quarterly sales targets by an average of 20%, fostering a high- performance culture through continuous training, performance analytics, and motivational incentives. Coordinated high-profile media events, including press conferences and product launches, achieving a 30% increase in media coverage and a 25% rise in positive public sentiment through targeted outreach and strategic planning.
- KWAZULU-NATALRelationship ManagerBANKING & INSURANCESeptember 2023 - December 2023 (3 months)South AfricaIncreased client retention rate by 20% over two years by proactively addressing concerns, delivering tailored solutions, and regularly engaging with clients to ensure their satisfaction and loyalty.• Managed a portfolio of 50+ high-value clients, resulting in a 15% growth in annual revenue by strategically identifying growth opportunities, deepening client relationships, and providing personalized financial advice.• Achieved a 25% increase in cross-selling opportunities by conducting in-depth client needs analysis, offering relevant services, and building trust, leading to a higher adoption rate of additional products and services.• Reduced client onboarding time by 30% by streamlining processes, enhancing communication channels, and collaborating with internal teams to implement more efficient workflows, leading to a smoother client experience.
- KWAZULU-NATALRegional Sales ManagerBANKING & INSURANCEJanuary 2018 - December 2022 (4 years and 11 months)Kwazulu-Natal, South Africa• Increased regional sales by 25% within 12 months, surpassing the annual target by 10%, by implementing a data-driven sales strategy that focused on high-potential markets and optimizing sales processes.• Expanded customer base by 15%, driving a $2.5 million increase in revenue across key markets, by identifying and penetrating new segments through targeted marketing campaigns and personalized outreach.• Reduced customer churn by 18% through the implementation of targeted retention strategies, including personalized follow- ups, enhanced customer support, and loyalty programs, resulting in higher customer satisfaction and repeat business.• Managed a team of 10 sales representatives, leading to a 20% improvement in overall sales productivity by setting clear performance goals, providing continuous training, and fostering a collaborative team environment.
Recommendations
Education
- Regulatory CertificateLeselo Examination Board South Africa2012FAIS RE5 – First Level Regulatory Examination
- Certificate in Team LeadershipWesBank Training & Development2014* Planning & Organising * Problem Solving * Developing Potential * Coaching & Mentoring * Delegating
- Certificate - Team Leadership ProgramGraduate Institute of Management & Technology2008* Understanding how Change Dynamics Impacts on Teams & Individual Development * Leading a Team Participatively * Communicating Effectively & Managing Conflict * Developing & Implementing a Team Performance Scorecard * Conducting Team Meetings & Presenting Business Information * Developing Individual Goals & Conducting Performance Feedback Sessions * Coaching & Developing Team Members on the Job * Facilitating Results-Orientated Problem Solving & Decision Making Sessions * Communicating Team & Work Process Information Visually * Managing Workflow * Human Resources & Industrial Relations * Basic Finance
- Diploma - Trusted AdvisorFNB Learning – South Africa2004* Numeracy * Basic Accounting * English Essentials * Presentation Skills * Business Writing Skills * Getting & Keeping Customers * Investments * Foreign Exchange * Marketing * Economics for Relationship Managers * Culture Diversity * Global Financial Service Trends * Client Finding Cycle * Time Management * Negotiation Skills
Certifications
- FAIS RE5 - First Regulatory ExaminationLeselo Examination Board2012