Skill set (6)
Industry fields of expertise
Ala in a few words
I'm a Senior Digital Projects Manager with substantial experience collaborating with global and local organizations. My dynamic and strategic expertise encompasses robust management, communication, and leadership. Over 14 years, I've been dedicated to delivering successful IT and communication projects that contribute to organizational success. I also have 9 years of hands-on IT sector experience.
My role is to manage projects end to end while focusing on business goals and successful projects delivery. To achieve this I am acting as a central point of contact, nurturing stakeholder relationships, overseeing customer interactions, and ensure successful closure of the projects.
Experience
- SinchSenior Project /Delivery ManagerJanuary 2016 - December 2022 (6 years and 11 months)Dubai - United Arab EmiratesSinch is specialized in providing communication solutions for Mobile operators. My role is to mange and successfully deliver projects. Key Responsibilities:• Manage and control projects end-to-end across several work streams• Maintain positive customer experience• Responsible for project budgeting and cost control .• Manage stakeholders communications• Lead and coordinate with multi-disciplined teams to drive the delivery• Identify and proactively handling risks and highlight major issues• Manage projects scopes, schedules, deliverables, milestones, invoicing and closure.• Control the project documents, include design, testing and migrations.• Participate in the presales process
- European Advanced Networking Test Center (EANTC)Senior Project ManagerFebruary 2013 - September 2015 (2 years and 7 months)Dubai - United Arab EmiratesEANTC is a leader independent test organization, specialized in network and new technologies testing for mobile operators. Key Responsibilities• Management of large-scale, multi-national project teams• Analytical capabilities in complex, multi-disciplinary environments• Work closely with customers, technical team, and vendors to ensure efficient completion of all project milestones• Lead, work and communicate in a multi-cultural environment towards common targets• Excellent problem solving skills with a strong focus on customer needs• Manage projects under pressurized conditions• Initiate, plan, control and manage projects from inception till hand over.• Manage and control projects' resources, budgets, qualities, deliverable, and schedule.
- Mideast Data SystemsProject ManagerApril 2008 - January 2013 (4 years and 9 months)Abu Dhabi - United Arab EmiratesMDS is one of the leader system integrators providing comprehensive solutions for customer. Key Responsibilities• Planning and organizing project activities, resource requirements , creating project schedule and manage team performance• Manage the preparation of the project solution, including network design, high level design, and low level design• Calculate project budget including costs of human resources, hardware, shipping, and transportation• Managing Projects (Budget, Implementation, Documentation, Handover)• Help in managing Relationship with Customers after sales, by offering new solutions or enhancements to their network.
Recommendations
Education
- Master of BusinessUniversity of Leicester2016Master's degree, Master of Business Administration (MBA)
- B.S.c, Electrical Engineer/Computer EngineeringJordan University of Science and Technology1999B.S.c, Electrical Engineer/Computer Engineering
Certifications
- Project Management Professional (PMP) CertificationProject Management Institute (PMI)2012
- AWS Certified Cloud Practitioner CertificationAmazon Web Services (AWS)2022