- Etihad Advanced Integrated SolutionsHuman Resources ManagerEDUCATION & E-LEARNINGAugust 2015 - May 2023 (7 years and 9 months)Abu Dhabi, United Arab EmiratesAs an HR Manager, I oversee the HR department, implementing and managing HR policies, procedures, and programs to attract, develop, and retain top talent. I work closely with senior management and department heads, monitoring employee satisfaction and engagement levels, and ensuring compliance with employment laws and regulations. In addition, I lead and manage a team of HR professionals, ensuring they meet their performance objectives. With excellent communication and interpersonal skills, I build strong relationships with employees and stakeholders at all levels of the organization.Duties include but not limited to:• Engage in Business Development to promote potential business opportunities.• Foster a positive and professional company culture and perception.• Manage recruitment, selection, and induction for employees and implement talent development strategies.• Oversee HR policies, processes, and projects for operational management.• Deliver reward and recognition schemes for employees.• Collaborate with Project SMEs to develop job skills and competencies matrix, allocate required training, and training plans.• Redesign and implement Salary schemes, HR manuals, and policies while ensuring compliance with HR practices.• Revamp Performance Appraisal practices and design bonus schemes.• Work with Training Manager to design institute programs and curriculums for clients.
- Kids Heart Medical CenterBusiness Development and Operations ManagerMEDICALJune 2020 - July 2021 (1 year and 2 months)Abu Dhabi, United Arab EmiratesAs a Business Development and Operations Manager at a psychology department, the position involves overseeing and managing the day-to-day operations of the department, while also focusing on developing new business opportunities and strategies to grow the department's revenue and reputation. I was involved in tasks such as developing and implementing business plans, managing budgets and finances, coordinating events and programs, overseeing administrative staff, analysing market trends, building relationships with stakeholders, and identifying and pursuing new partnerships and collaborations. In addition to managing the department's operations and finances, I also work closely with the psychology faculty to support their research and teaching goals, and ensure that the department is meeting the needs of its students and other stakeholders.Duties include but not limited to:• Developing marketing strategies and visiting potential entities for referrals• Managing relationships with ADEK schools and developing a referral database from other doctors• Developing legal documentations (MOUs, SLAs) with potential clients• Coordinating clinical psychologists' schedules and designing process flow• Managing internal budget and purchasing• Managing all HR and admin-related activities for the department• Managing and organizing parents group therapies• Developing and creating personal development folders for patients• Facilitating all internal regulations and communication• Proofreading and counseling all legal reports• Managing all marketing brochures, parents' handbook, etc.
- Delta-partnersGlobal Professional Development CoordinatorCONSULTING & AUDITSAugust 2014 - July 2015 (12 months)Dubai, United Arab EmiratesAs a Global Professional Development Coordinator, I was responsible for coordinating and facilitating professional development programs for employees across different regions. They assess training needs, design appropriate development programs, and conduct evaluations of training effectiveness. I was also involved in creating and maintaining training materials, managing logistics, and collaborating with external vendors to develop specialized training programs.Duties include but not limited to:• Coordinate the process for setting objectives and performance evaluation in the organization.• Work with the Talent Manager to identify and retain top talent, develop programs for those who need further development, and maintain an online training curriculum.• Plan and coordinate all learning and development activities across the organization, including offsite events, training feedback, and proposing actions to address issues.• Maintain accurate records of training interventions and run a full operational training calendar with the help of internal experts.• Work with external training providers to develop customized training solutions for all levels of the organization.• Monitor and maintain training and performance management content on online learning suite and ensure compliance with health and safety training legislation in all offices.• Support the implementation of a Fusion suite Oracle HR system, Taleo Learning.
- Bachelors degree in business administrationAl Ain University2012
- Certified Train the trainerThe knowledge Academy Uk2023
- Certified human resources professionalBlue Ocean academy2016
- Project Management professionalPMI2021