I am passionate about creating an enjoyable, luxury, experience that elevates people's everyday lives through premium products.
I have 16 years’ experience within luxury retail selling both business to business and direct to consumer. I started as a sales assistant for Laura Ashley in 2007 and this is where my passion for retail, high end products and customer service started. Since then, I have worked in companies of various sizes and worked my way through the management levels, gaining experience and developing my skills and knowledge.
I have a real desire to improve and stretch myself to develop and evolve and I love to be challenged. I recently have undertaken a Masters, which I completed without workplace support and working full time. Throughout the course, where possible I tailored the assignments to brands within my previous experience
Relationships are key to success.
I promote an environment that enables psychological safety, encouraging teams to raise ideas, questions or concerns in a safe space. I strive to provide teams and individuals with autonomy and feel empowered to make decisions within their role. I am passionate about developing others and dedicate time to coach and guide the team to assist them in reaching their highest potential, whatever that looks and feels like for them. I am experienced in developing and maintaining high performing teams and model the behaviours and standards I expect.