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Amélie Beerens

Product/Service Design & Leadership Coach
  • Suggested rate
    €850 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Amélie's quote.
Location and workplace preferences
Location
Brussels, VB, Belgium
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Check out languages spoken by Amélie
Categories
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Skill set (7)
Check out Amélie's expertise
Amélie in a few words
Product & Service Experience Design + Leadership Coach
👉 with me, you take action & deliver in the most radical human way✌️defying the unsustainable growth frenzy✌️

I'm a digital enthusiast passionate about human-centered design. I’m a self-starter with strong communication and organisational skills. I love initiating and developing strategies and tactics, collaborating with teams to optimise execution, and fostering an enjoyable work environment.

RELEVANT SKILLS

- CX methodology : Customer understanding, Customer Journey Mapping & Ecosystem Building

- Product Owner : Website, Mobile & Application Building

- Sales & conversion flows optimization & creation, throughout behaviour analytics - UX, IU, CRO

- Audit, analyse, recommendations & roadmap setup to lead product creation & optimisation with strong stakeholders management skills.

- Human-centered design: evangelisation, education & training to drive people into taking action!

- Leadership Coaching - ICF standard
Experience
  • Women in CX
    Solopreneur Club - Community Leader
    January 2022 - Today (3 years)
    A bubbly place where freelance, consultants and entrepreneurs can connect & support one another to grow our business (and ourselves!).
  • Women in CX
    Founding Member
    March 2021 - January 2022 (10 months)
  • D'Ieteren Auto
    Customer Experience Consultant
    November 2020 - Today (4 years and 2 months)
    Belgium

    - skoda.be facelift
    - Skoda Belgium digital ecosystem improvement
    - Virtual Brussels Motor Show 2021&2022 - CX & funnels optimization
    - B2B & B2C Customer Journeys optimization
    - CX governance for the Skoda digital ecosystem Marketing team nominated this year for Innovation Excellence Award & Best Engagement Platform Award within the SKODA Group our of 86 countries.
    • Check out Amélie's experience
Recommendations
Education
  • Business Management, Business Management; Option: Marketing & International Management - English.
    Ichec Brussels Management School
    2009
    Business Management, Business Management; Option: Marketing & International Management - English.
  • Master in Business Management, Marketing and International Business
    Haute Ecole 'Groupe ICHEC - ISC Saint-Louis - ISFSC', Bruxelles
    2009
    Master in Business Management, Marketing and International Business