- Stewart TitleLead Business Analyst / Product Owner (Remote)November 2021 - October 2022 (11 months)Houston, TX, USA- Led the Sprint/UAT planning and preparation, review and approval through Business and other Stakeholders.- Conducted the elicitation workshops/interviews to gather the Req for User Stories in BDD format.- Review organisation AS-IS process to define TO-BE processes WIMS.- Prepared supporting documents & processes (BRD FRD, PRD, BPMN) to ensure a knowledge-based system.- Running weekly meetings for design reviews, QA defects calls, and support for the dev team to ensure smooth product revamp delivery.- Used $100, MoSCoW, and Kano methods to prioritize Req with stakeholders.- Instituted unique requirements elicitation techniques for remote stakeholders thereby improving the quality of the product by 75%.- Decreased third-party services cost by up to 150% after Revamping & digitalisation.- Championed the update of all major business processes and reduced processing times by 10 - 50%.- Mitigated defects by 15% by developing metrics to determine inefficiencies and areas for improvement across systems.- Managed company products integrations with 7 partners and 14 Banks in the USA
- NextBridge Ltd.Business Analyst / Product Owner ConsultantOctober 2020 - November 2021 (1 year and 1 month)Lahore, Punjab, Pakistan- Used different methodologies/Frameworks AGILE, Scrum, Kanban, XP, and Waterfall as a BA consultant on projects.- Participate in Scrum ceremonies as planning, backlog refinement, & prioritisation.- Built/Analyse AS-IS & TO-BE processes to define/review application processes of various projects.- Expertises in developing professional prototypes/wireframes to elaborate requirements.- Achieved project milestones and deliverables through an internal and external team of 10+ analysts.- Increased gross revenue by 15% in 2018 compared to 2017 with no change to fixed costs.- Provided business analysis consulting to 12 companies through Nextbridge.- Helped to gain revenue of $130K by working with the client E-Hygeia & E pokratis- Telemedicine to revamp and digitalised the current system with the latest tech stack.- Developed RFP for digitalisation of Europe Museum project worth €1 .75m.- Helped to gain revenue of $80K by working with client Carlsmed on its Aprevo Case Management system to digitalise processes.- Helped to gain revenue of $100K by working with client Carlsmed on an AI ML model-based system for digitalising the processes of analysing human CT Scan to suggest surgically backbone areas.- Helped to gain revenue of $90k by working with ReadyGo client to develop a Retail & Supply Chain system to digitalise current processes. The CRM system was developed in Odoo.
- BlueEast Ltd. (Orient Group of Companies)Business Analyst / Product OwnerFebruary 2019 - October 2020 (1 year and 8 months)Lahore, Punjab, Pakistan- Experienced in the software development processes (SOPs) of web and native apps.- Expertise in publishing the apps on google and Apple Store, and sending the release notes to the client and other stakeholders.- Collaborate with different stakeholders UI/UX Team, Marketing, and Content writers to ensure product delivery.- Elicit requirements through workshops/interviews with Coca-Cola and Standard Charted Bank clients.- Collaborate/Coordinate with third-party external vendors Jazz, Zong, and Tuya for services.- Helped to develop Multiple products for the IoT devices of the company. Then helped with smooth installation for consumers and clients.- Improved lead generation by 100% in the first two months after enabling and integrating the ZOHO CRM. - Analyses the build of an API, Rest API with ReactJs and React Native products.
- Master of Software Project ManagementThe University of Lahore2021Software Project Management Requirement Engineering Product Designing User Acceptance Testing
- Bachelor of Science in Computer ScienceBahria University2018Bachelor in Computer Science, Computer Science