- CapgeminiSenior ConsultantDIGITAL & ITApril 2022 - Today (2 years and 9 months)Kolkata, West Bengal, India• Gathering requirement, designing new campaigns and enhancing existing features• Designing data model, creating/editing OOB & custom schema, setting-up ETL and dataflows• Configuring complex multi-step, multi-channel triggered communications using Adobe Campaign• Configuring, publishing, troubleshooting email templates for real-time & scheduled campaigns• Working closely with Adobe in activities like domain delegation, IP warming• Developing & maintaining APIs to present rewards to customers by utilizing the interaction (offer) module of Adobe Campaign• Managing daily sync ups, one on ones, assigning tasks & monitoring progress• Interviewing candidates for the team and help people onboard by sharing knowledge & mentoring
- CognizantTechnical ConsultantDIGITAL & ITDecember 2017 - April 2022 (4 years and 4 months)Kolkata, West Bengal, India• Preparing design documents for new ideas & project implementation documents• Configuring complex multi-channel campaigns & doing analytics• Configuration of OOTB channels like Email, SMS, DM in Adobe Campaign Classic; sub-domain setup for email channel; SMPP & custom external accounts for SMS• Worked on custom integration of Adobe Campaign with third party platforms to fetch & share data in real time• Implemented a custom connector using JavaScript to connect Adobe Campaign with xCC connector which enabled sharing contract & service information to car communication system• Handled administrative tasks like build upgrades, package deployment, monitoring, and troubleshooting platform issues
- Higher Secondary CertificateKendriya vidyalaya2012Higher Secondary, Science
- Bachelor of TechnologySt. Thomas College of Engineering & Technology2017Electronics & Communication Engineering
- Adobe Campaign Classic DeveloperAdobe2023
- Adobe Campaign Classic ArchitectAdobe2020
- Adobe Campaign Standard Business PractitionerAdobe2022