Highly experienced IT professional with over 5 years of expertise in IT support, system administration, network administration, and cloud & hosting support engineering. Possessing extensive technical knowledge and proficiency in various servers and operating systems. Skilled in AWS, Azure, VCloudDirector, Veeam Backup, Cloud Connect, Zerto, Grafana, Zabbix, Opsgenie, and other cutting-edge technologies. Proven track record of successfully implementing and managing complex IT infrastructures and delivering top-notch support. Strong problem-solving abilities and a dedication to ensuring optimal system performance and client satisfaction.