- BehsaData Analyst/Infrastructure SpecialistJuly 2020 - October 2024 (4 years and 3 months)Tehran, Tehran Province, Iran⚫ Extensively used SQL for data analysis, generating reports, and supportingbusiness decision-making processes.⚫ Developed and optimized PL/SQL scripts to streamline database operationsand extract actionable insights from large datasets.⚫ Monitored system performance metrics to identify patterns and trends,providing data-driven recommendations for improving system efficiencywhich reduced data processing time by 10% through advanced SQL queryoptimization and indexing techniques.⚫ Utilized Linux-based servers to gather and analyze data for incidentinvestigations and root cause analysis, ensuring timely issue resolutionleading to a 15% decrease in incident resolution times.Skills: SQL - PL/SQL – Tableau – Python – Data Analytics
- Hamrah SamanehSystems Analyst/Infrastructure AdministratorFebruary 2014 - March 2020 (6 years and 1 month)Tehran, Tehran Province, Iran⚫ Analyzed and optimized Windows server environments by utilizing data-drivenapproaches to ensure efficient system performance and reliability thatenhanced server uptime by 20% through proactive monitoring and predictiveanalysis using system logs.⚫ Conducted in-depth investigations using system logs and data from Windowsenvironments to identify root causes of issues and implement effectivesolutions.⚫ Applied data analysis techniques to evaluate and enhance virtualizedenvironments, ensuring optimal resource allocation and system efficiency.⚫ Contributed to capacity planning and performance optimization throughinfrastructure metrics analysis, aligning systems with business needs.⚫ Reduced troubleshooting time by 20% by implementing automated diagnosticscripts in PowerShell.Skills: SQL - PL/SQL – Tableau – Python – Data Analytics – Pandas
- FREELANCERIT Solutions AnalystJanuary 2010 - December 2013 (3 years and 11 months)⚫ Designed and implemented tailored IT solutions for clients across variousindustries, using data analysis to align solutions with specific requirementsand budget constraints.⚫ Conducted system analysis and diagnostics, utilizing data insights totroubleshoot and optimize IT infrastructures for improved performance andefficiency.
- M.Sc. Data science, AI and Digital marketingGisma University2025M.Sc. Data science, AI and Digital marketing
- Bachelor of ArtsQazvin Suhrvardi Institute of Higher Education2013B.A. in English Language Translation
- Islamic Azad University2009
- High School Diploma in Computer ScienceKaramouz Technical School2005High School Diploma in Computer Science