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Aydin H.

Boutique CRM, ERP & AI Strategy/Tech Consultant
  • Suggested rate
    €980 / day
  • Experience15+ years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Aydin's quote.
Location and workplace preferences
Location
Berlin, Germany
Remote only
Primarily works remotely
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Skill set
Industry fields of expertise
Aydin in a few words
Head of CRM & ERP | AI-Driven Digital Transformation | Concept, Strategy & Implementation

I specialize in designing and implementing AI-driven CRM and ERP ecosystems that empower businesses to operate with intelligent automation, predictive analytics, and seamless customer interactions. My expertise spans across conceptualization, strategy development, and hands-on implementation, ensuring that enterprises achieve a fully matured, autonomous, and scalable CRM/ERP framework.

What I Offer:
• AI-Powered CRM Architecture & Strategy – Building CRM systems that learn, adapt, and automate interactions.
• End-to-End ERP Modernization & AI Integration – Transforming legacy ERP systems into AI-driven operational hubs.
• Predictive Analytics & AI-Driven Customer Insights – Leveraging AI to optimize decision-making and customer engagement.
• Autonomous AI Agents & Chatbots – Creating self-learning AI assistants for seamless workflow automation.
• CRM/ERP Maturity Roadmap & Execution – Developing structured frameworks to scale CRM/ERP platforms efficiently.
• Intelligent Workflow & Process Automation – Eliminating manual inefficiencies through smart AI-powered workflows.

With 24+ years of experience in CRM and ERP, I help businesses transition from traditional systems to next-generation AI-first platforms, ensuring scalability, efficiency, and intelligent automation at every level.
Experience
  • Smartbroker AG
    Group CRM Director
    April 2024 - Today (12 months)
    Berlin, Germany
    Full Salesforce ERP/CRM platform. Technical and operational Concepts, strategies, implementation, development, Apex, API, etc.
  • Ziegert group.
    CRM Head
    September 2021 - March 2024 (2 years and 6 months)
    Berlin, Germany
    Cooperative, analytical, and operational MS Dynamic CRM systems. Proficient in CRM product management, specializing in digitalization, implementation, enhancement, and comprehensive integration. Expertise includes developing strategies, roadmaps, and concepts for diverse B2B, B2C, and D2C platforms, encompassing sales, marketing, and financial processes.
    Full Dynamic 365 ERP/CRM technical and operational Concepts, strategies, implementation, development, C#, API, etc.
  • LLE
    CRM Head
    September 2019 - August 2021 (1 year and 11 months)
    Berlin, Germany
    Leader in Salesforce and MS dynamic CRM product and platform management, specializing in B2C and B2D marketing and sales strategies. Expertise includes deep integration, digitalization, and implementation, with a focus on effective lead and customer journey management.
Recommendations
Education
  • MBA
    The University of York, UK
    2025
  • Master of engineering
    Azad university
Certifications
  • Plus 30 business and tech-related certificates
    Business and tech related
    https://www.linkedin.com/in/aydin-habibi
    Market analysis Dynamics 365 ERP Power Apps Technical project management Agile CRM Apex Salesforce