An experienced PR, social media and digital marketing professional with over 11 years’ experience working for global brands. Enjoys working in an innovative and fast-paced environment, combining creative direction with a performance-focus, to deliver clear strategies and national multi-media campaigns to maximise coverage and return on investment.
Grew Thomas Cook Airlines social media channels from infancy to established high performing marketing channels. (Facebook 500k fans, Twitter 28k followers, Instagram 50k and YouTube).
Defined and implemented the communications and engagement strategy for and external workforce of over 600 mental health clinicians, improving engagement by over 25% and the NPS score by 10 points.
Led and delivered successful multi-media campaigns inc. Manchester Pride, Fly Pink, #workitout with Mr Motivator and several LGBTQ-focused projects.
Grew the Thomas Cook Airlines blog audience over 10x (from 2,000 visits per week to 22,000 visits on average).
Defined new affiliates content strategy and increased booking by 35% YoY.