Skill set (23)
Chitralekha in a few words
I am your virtual assistant who can assist you plan your schedule and get your tasks done.
I am freelance content writer mastered the art of content writing. I have the experience of writing blogs, articles and I have a passion for creative writing. I can transcribe any audio or video format into text in hours as per your needs with the highest accuracy. I do design logos with the touch of creativity. I have the experience of data entry as well in the past and I can render any task in the minimum hours with the exceptional precision and chance for you to make any changes at an affordable price. If you are looking for a multitasker with n number of skills its me! I can cater you with any task you have in realtion to Content writing, Cover letters, Transcription, Proofreading, Data entry, Logo designing. I believe my skills will serve your needs with exceptional service at your finger tips. What are you waiting for ! click on my profile lets discuss your task at my price.
Experience
- EIR IRELANDCare Centre ExecutiveNovember 2022 - January 2023 (2 months)Sligo, Ireland• Receive and handle telephone enquiries.• Communicate effectively with customers over calls.• Respond to customer enquiries in a confident and knowledgeable manner.• Ensure exceptional customer service.• Meet required individual and team targets.• Ready to always act in a compliant and secure manner.• Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service.
- TrailStone GroupSoftware Engineer InternJune 2022 - September 2022 (3 months)Sligo, Ireland• Develop front-end web application using HTML/CSS and JavaScript. Specification/wireframes• Have worked with web debugging tools ( Chrome Developer Console)• Redesign and develop an existing web sites• Assist team with testing code in multiple browsers. Maintain existing code and functionality once it is assimilated into the ongoing operations of the Web business• An interest in sharing knowledge about new technologies with the team and facilitating the implementation of such technologies across projects• Development with cross-browser/cross-device compatibility in a graded browser support environment• Work with senior-level developers/mentors on development projects for the website, both large and small, throughout the various phases of the project life cycle• Implementing few features for enhanced use of the web application using React Typescript.• Work with the development and risk team to implement client requests and bug fixes.
- Girnar CareCustomer Support ExecutiveFebruary 2021 - June 2021 (4 months)Bangalore Urban, Karnataka, India• Offering exceptional customer service and satisfaction• Responding to customer queries via multiple channels like written form, phone, and chat: drive Customer interactions trough different real time channels• Identify patterns and their solutions with incoming customer incidents and report with the rest of the team to ensure customer satisfaction• Resolve known errors by means of Notes, Knowledge Base Articles, solved customer incidents, documentation, WIKI, or verifying customized entries and configurations• Report coding errors for the development of organization• Ensured desired SLA and KPI's are achieved in timely manner
Recommendations
Education
- Master's degree, Big data analytics & Artificial IntelligenceAtlantic Technological University2022Master's degree, Big data analytics & Artificial Intelligence
- Bachelor of EngineeringRajeev Institute of TechnologyBachelor of Engineering - BE, Electrical and Electronics Engineering