- JellywallMarketing ExecutiveApril 2020 - Today (4 years and 11 months)Birmingham, UK• Working alongside the marketing and social media team to conceive and develop efficient and intuitive marketing strategies• Create engaging and integrated content for marketing campaigns across multiple channels (mainly copy writing for blogs and newsletters)• Monitor progress of campaigns using various metrics and submit monthly reports of performance to each client• Actively research potential influencers to collaborate with to help promote the client's brand across multiple social channels
- JellywallMarketing AssistantE-COMMERCEOctober 2019 - April 2020 (6 months)Birmingham, UK• Worked alongside the marketing team to conceive and develop efficient and intuitive marketing strategies.• Created engaging and integrated content for marketing campaigns across multiple channels including social media,email and website.• Monitored the progress of marketing campaigns using various metrics and submitted monthly performance reportsto each client.• Actively researched potential influencers to collaborate with to help promote brands across multiple social channels.
- Costa CoffeeBaristaNovember 2018 - October 2019 (11 months)Birmingham, UK• Interacted with a variety of customers confidently during each shift, gaining a personal and friendly relationship with the store's regular customers.• Consistently provided excellent customer service even in stressful environments and during busy periods e.g. weekends and Christmas period.• Effectively represented the Costa brand by providing quick but accurate service, always with a smile.• Created all drinks and food to brand standard.
- BA, English Literature and American and Canadian StudiesUniversity of Birmingham2018BA, English Literature and American and Canadian Studies
- BA, English Literature and American and Canadian StudiesUniversity of Virginia2017BA, English Literature and American and Canadian Studies
- A-Level, English Literature, Philosophy & Ethics, Media Production & CommunicationSt. Thomas Aquinas Catholic School and Sixth Form2014A-Level, English Literature, Philosophy & Ethics, Media Production & Communication