You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Malt welcome

Welcome to Danial's freelance profile!

Malt gives you access to the best freelancers for your projects. Contact Danial to discuss your project or search for other freelancer profiles on Malt.

Danial Aqmal Customer Service / Content ModeratorDA

Danial Aqmal

Customer Service / Content Moderator
  • Suggested rate
    €125 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Danial's quote.
Location and workplace preferences
Location
Singapore, Singapore
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

Read the Malt code of conduct
Verified email
Languages
Categories
These freelancer profiles also match your search criteria
Agatha FrydrychAF

Agatha Frydrych

Backend Java Software Engineer

Baptiste DuhenBD

Baptiste Duhen

Fullstack developer

Amed HamouAH

Amed Hamou

Senior Lead Developer

Audrey ChampionAC

Audrey Champion

Web developer

Skill set
Danial in a few words
With over seven years of experience in customer service and content moderation, I am confident in my ability to bring a high level of dedication, skill, and hard work to your esteemed company. I am eager to contribute my talents at your company

Throughout my career, I have developed a strong passion for maintaining high standards in customer service and content integrity. My role as a Content Moderator at Bytedance Malaysia has provided me with valuable experience in managing digital content and ensuring its compliance with company guidelines. This position has deepened my understanding of the importance of creating a safe and engaging online environment for users. I am keen to expand my content moderation skills further and bring my expertise to a dynamic team like yours.

I am confident that my proactive attitude, strong problem-solving abilities, and dedication to maintaining high standards will make me a valuable asset to your company

I am deeply motivated to learn new role and i am eager to put my heart, mind, and hard work into this role. I believe that my background in customer service and content moderation, combined with my passion for excellence, will enable me to make significant contributions to your team. I am looking forward to the opportunity to discuss how my skills and experiences align with the needs of your organization.

I am available at your earliest convenience for an interview. Please feel free to contact me at 0147132529 or via email at.

Experience
  • Bytedance Malaysia
    Content Moderator
    August 2022 - August 2024 (2 years)
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Achievements/Tasks
    communication skill microsoft words
    Kuala Lumpur
    As a dedicated Content Moderator, adept at managing digital content in a responsible and efficient manner, I ensure that all material meets our company's standards for accuracy, appropriateness, and compliance. With a keen eye for detail and a commitment to maintaining a positive user experience, I contribute to creating a safe and engaging online environment. ** reason of leaving : seeking opportunities for career development
    Service recovery team
  • TRANSCOSMOS MALAYSIA- FOODPANDA
    Customer Service L2/ Risk Fraud Team
    May 2021 - June 2022 (1 year and 1 month)
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Achievements/Tasks Kuala Lumpur
    Handling cases from level 1 agent, call customer regarding their order issue, account information issue, voucher, enquiries and also handling fraud management cases , handling high level cases and task from team leader ** reason of leaving : contract ends
  • MEDIA PRIMA CJ WOW SHOP
    Customer Service
    April 2019 - April 2020 (1 year)
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Achievements/Tasks Kuala Lumpur
    handling inbound calls, taking orders, outbound calls ,handling customer enquiry and receiving complaints & compliments . handling emails, escalate cases to TL ,customer enquiry and reports ** reason of leaving : Retrenchment (COVID 19)
Recommendations