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Eden Milla IT administratorEM

Eden Milla

IT administrator
  • Suggested rate
    €200 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Eden's quote.
Location and workplace preferences
Location
Drogheda, Ireland
Can work on-site at your office in
  • and around Drogheda (up to 50km)
Verifications

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Verified email
Languages
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Skill set
Eden in a few words
Hi I’m Eden, I have a few year of experience with different task, VMware, Vcenter, it support, office 365, preventive maintenance to equipment, rack installation of servers, I was currently involve in a project where all the IT infrastructure was upgraded, I was working as a project manager and helping with configurations and installations on the data center, I have experience with IP cameras and some experience with ACT, I’m very responsable with my job and I always give my best because my job speaks for me and my reputation.
Experience
  • PGS360
    IT Desktop Support
    January 2022 - February 2024 (2 years and 2 months)
    Prime Global Solution 360

    Responsibilities:
    • Manage the Infrastructure of the company using Azure AD.
    • Manage and solve network issues in the warehouses and with users (LAN and WLAN, using Ubiquiti).
    • Repair and maintenance of computers.
    • Install and configure computer hardware and software.
    • Provide technical support using remote tool N-take control to all the company members and warehouses.
    • Maintain inventories of hardware and software.
    • Install updates, known as patches to software applications.
    • Set up accounts in the Microsoft 365 admin center and prepare equipment for new users.
    • Manage and solve problems with any program from Office 365. (Outlook, Word, Excel, PowerPoint)
    • Manage and create an account for the user in the 8x8 system.
    • Check IT security around the company and teach users how to prevent any fraud or to click on any phishing emails.
    • Manage and configure security rules using Zscaler Cloud.
    • Manage and configure alarm systems in warehouses and properties.
    • Manage and configure camera systems in warehouses and properties using HikVision.
    • Resolve issues with printers.
  • Viva Virtual Assistant
    IT DIRECTOR
    March 2021 - December 2021 (9 months)
    Santa Elena, US, El Salvador
    Responsibilities:
    • Manage the Infrastructure in the cloud on Amazon WebServices.
    • Creation of the phone PBX using 3CX.
    • Configure SIP trunks and create extensions on our 3CX phone system.
    • Manage and solve network issues on the office (LAN and WLAN, using Ubiquiti).
    • Repair and maintenance of computers.
    • Creation of the VPN for the company using WatchGuard Firewall,
    • Manage and create rules on Teramind software that is the security software to monitor all the workspaces from each employee.
    • Manage and create new email accounts in the Google workspace.
    • Help employees with their issues using the ticket system Zendesk.
    • Be in charge of the IT staff and implement new things and projects.
  • Diario El Salvador.
    IT ADMINISTRATOR
    October 2020 - March 2021 (5 months)
    Santa Elena, US, El Salvador
    Responsibilities:
    • Add equipment into the domain.
    • Create the servers for the company on V-Sphere.
    • Create and configure different services on the servers (DNS, DHCP, and Domain Controller).
    • Repair and maintenance of computers.
    • Configure and resolve issues related to the network.
    • Help the employees to solve any question.
    • Help to create and unlock accounts from the active directory.
    • Resolve issues with IP Phones (Grand Stream).
Recommendations
Education
  • Santa Ana Engineering in computer systems
    Universidad Católica de El Salvador
    2018
    Santa Ana Engineering in computer systems
  • Colegio Bautista de Santa Ana
    2012
  • Centro Psicopedagógico Benito Pérez Galdós.
    2001