Skill set
Erduan in a few words
IT Architect & Consultant | Microsoft 365 | Security | Identity | Workplace
✅ 10+ years of experience in Microsoft architecture and IT environment management
✅ Supporting businesses in their digital and cloud transformation
✅ Microsoft Certifications: Microsoft Enterprise Administrator, Microsoft Cybersecurity Architect, Microsoft Power Platform Functional Consultant
My Expertise:
🔹 Microsoft 365 & Azure – Designing and deploying scalable cloud architectures
🔹 Security & Identity – Zero Trust, Microsoft Entra ID, Microsoft Purview, RBAC, MFA, SSO
🔹 Modern Workplace – Governance and optimization with Microsoft Intune
🔹 Migrations & Integrations – Exchange, SharePoint, Microsoft Teams, On-Prem → Cloud
🔹 Automation – PowerShell
🎯 Strategic and technical approach to building sustainable IT solutions
📈 Experience with SMEs and large enterprises in Switzerland & internationally
🤝 Strong collaboration with internal IT teams and partners
Let's discuss your IT challenges and find the best solution together! 🚀
Experience
- QIM InfoTeam Lead Microsoft 365DIGITAL & ITNovember 2022 - Today (2 years and 7 months)Geneva, Switzerland👥 Managing Teams and M365 Projects: I coordinate and manage a team of experts specializing in the implementation of robust and secure Microsoft 365 infrastructures.💼 Client Support: I guide our clients through the complex challenges of Microsoft 365 and SharePoint, including installation, deployment, configuration, and security audits. Whether it's Entra ID, SharePoint Online/OnPrem, Intune, or Teams, I ensure that each solution is aligned with the specific needs of the business.🔄 Seamless SharePoint Migration: I orchestrate SharePoint migrations (OnPremise and Online) and ensures a smooth transition to modernized environments.🎓 Team Training: I provide targeted training for teams on Microsoft 365 administration, enhancing their skills and autonomy in the daily management of their systems.🔒 Advanced Security with Entra ID and Microsoft Purview: I configure Entra ID and enhance Microsoft 365 security with powerful tools like Purview, including conditional access, sensitivity labels, encryption, retention, and Data Loss Prevention (DLP).📱 Device Management and Security with Microsoft Intune: Devices configuration via Microsoft Intune, offering optimal protection against threats while simplifying device management.Various industries : Finance & Banking - Healthcare & Medical - Public Sector - Education - Manufacturing & Industry - Luxury & Watchmaking - Internation Organizations - Non-Profit
- QIM InfoSharePoint / Microsoft 365 ConsultantDIGITAL & ITMay 2020 - November 2022 (2 years and 6 months)Geneva, Switzerland💻Infrastructure & Administration: Configured and optimized SharePoint On-Premises and Microsoft 365 environments (Entra ID, Intune, SharePoint Online). My expertise included designing custom cloud architectures, server administration, and configuring collaboration solutions.🔒 Security: Implemented advanced security solutions to protect data and access. Utilizing tools such as Microsoft Entra ID and Microsoft Purview, I configured conditional access policies, privacy labels, and encryption mechanisms to ensure rigorous compliance and protection against threats.🔍 Support & Training: Provided Level 3 technical support and conducted security audits (CIS) to identify and address vulnerabilities. I trained teams on best practices and features of Microsoft 365 solutions, ensuring successful adoption and optimal use of the tools.Various industries : Finance & Banking - Healthcare & Medical - Public Sector - Education - Manufacturing & Industry - Luxury & Watchmaking - Internation Organizations - Non-Profit
- RES (France)Business Systems EngineerSeptember 2017 - April 2020 (2 years and 7 months)Avignon, FranceCollaboration Project: Office 365 Deployment for 3500 Users (Australia, Turkey, UK&I, USA, France)🚀 Deploying Microsoft Office 365: Microsoft Office 365 deployment across the RES group (SCCM), impacting 3,500 users.🔄 Content Migration: Analyzed and migrated content from OpenText ECM to SharePoint using AvePoint.⚙️ Workflow Implementation: Played a key role in setting up workflows using Nintex and PowerApps, enhancing operational efficiency and automating complex business processes.🛠️ User Support: Provided comprehensive L3 support to users, addressing their concerns and ensuring seamless adoption of new tools and processes📊 Change Management: Analyzed and managed the change process for employees, facilitating a smooth transition and minimizing disruptions.🎓 User Training: Conducted in-depth training sessions for users on the document management solution.🌐 Collaboration Portals: Studied and implemented collaboration portals to foster better teamwork and information sharing across the organization.
Recommendations
Education
- Master of Information ManagementGrenoble Ecole de Management2017The program Manager Information Systems at Grenoble Ecole de Management helps develop a "bilingual" between IT and Management to be a vehicle for creating value within a company using the information systems . - Understand a company strategy - Build a digital strategy in line with the business strategy - Manage the material, human (internal or external) and financial - Ensuring constructive dialogue between business and the company ISD.
- Exchange program for 6 monthsHEC Montréal2016- Setting SAP ERP - Programming in SQL
- HND in Administration and Network SecurityIUT de Valence2015The program provided the necessary skills to: Design, deploy, administer, and monitor LAN and WAN network systems Install and configure servers, and integrate virtualization solutions Ensure the availability of physical and logical resources Implement and maintain system security Integrate voice-data convergence in infrastructure evolution Incorporate risk management and business continuity planning Lead and manage teams in technical projects
- BTS, Services Informatiques aux OrganisationsLycée Théodore Aubanel2014BTS, Services Informatiques aux Organisations