- BH2 InnovationsUX Designer & Gamification ExpertHEALTH & WELLNESSJune 2022 - August 2022 (3 months)San Diego, CA, USA+ Designed a gamification & positive habit-forming strategy on improving maintenance of medical equipment by hospital professionals for an AI-powered maintenance software tool, called WatchDog.+ Conducted user research, tasks analysis, learning gaps analysis and the application of an iterative design process for the proposal of engagement, learning and game mechanisms that would address the audience’s needs & motives, as well as the tool’s objectives.+ Designed WatchDog’s MVP, both wireframes and mockups.
- Healthcare.comLead User ResearcherBANKING & INSURANCEMarch 2022 - June 2022 (3 months)New York, NY, USARunning user research for the American healthcare insurance aggregator Healthcare.com
- BNP PARIBAS SALead UX Strategist & Learning Expert (consultant)BANKING & INSURANCEJanuary 2021 - March 2022 (1 year and 3 months)Paris, FranceLead User Researcher & Strategist for BNP Paribas. Work includes UX Strategy consulting, User Research, facilitation of ideation workshops and Design Sprints. Work also focuses on providing consulting on instructional design and L&D initiatives across the group.
- Doctor of Philosophy - PhD, Human Computer Interaction & Game StudiesAristotle University of Thessaloniki (AUTH)2017Doctor of Philosophy - PhD, Human Computer Interaction & Game Studies
- Master of Engineering - MEng, Advanced Information Systems: Multimedia in Education and ProductionAristotle University of Thessaloniki (AUTH)2011Master of Engineering - MEng, Advanced Information Systems: Multimedia in Education and Production
- Bachelor of Engineering (5-year degree)Aristotle University of Thessaloniki (AUTH)2009Bachelor of Science - BS, Electrical & Computer Engineer
- Bachelor of Science (4-year degree)University of Western Macedonia2013Bachelor of Science - BS, Early Childhood Education
- Impleneting SAFe - SPCScaled Agile2021
- Agile Certified Coach (ICP-ACC)ICAgile2021
- Certified Scrum Product Owner (CSPO)Scrum Alliance2021
- PMI - Agile Certified Practitioner (PMI-ACP)PMI2020