Gillian Nembhard, Telephone Operator, Virtual Assistant

A trained Telephone Operator and Administrator with over 15 years' experience.

Based in London, UK.

A personable and friendly individual with a wealth of call handling experience. A professional telephone manner and a genuine interest in keeping clients and customers happy.

Experience of working both on site and remotely from a home based office.

Experience of working within the medical industry and UK Government.

Immediately available to assist with telephone based tasks and office support for your business.

Self employed Virtual Assistant/ Remote working

Virtual Assistant/Remote Worker

DIGITAL & IT

April 2013 - Today (11 years and 10 months)

London, England, United Kingdom

Using Microsoft packages, Google Docs, Email, Typing, Data Entry, post office duties.

Creating the company website, updating online database, online research, online purchasing, review writing, negotiating rent agreements with accommodation owners, and creating marketing material.

Handling inbound and outbound calls via Skype and the telephone to/from customers, retailers and potential job applicants and carrying out telephone research.

Placing ads on job boards, sorting through CVs, communicating with job applicants and attending interviews between applicants and management.

Acting as a UK emergency contact for international students and interns visiting the UK.

Serving on a Clinical Trial Advisory Board and contributing ideas to improve international healthcare and Clinical Trials.

Participating in market research studies, focus groups and providing opinions to enable companies to improve their products and services.