Skill set (20)
Harry in a few words
I’m an approachable and pragmatic person with a deep understanding of Agile. During my career, I have delivered, coached, mentored and trained at various levels of the organisations I have worked in. I view my purpose as helping individuals and teams find their untapped potential, enabling them to build products which their customers can’t live without.
Experience
- Paymentsense/DojoAgile CoachDIGITAL & ITJuly 2021 - Today (3 years and 11 months)Paddington, United KingdomDuring my time in Dojo I operated at various levels with the org, this included individual, team/squad, and org-wide.- Led the initiative to work with Leadership to define and implement best practices and standards within the Product org- Mediated conflict and tension between colleagues at various levels of seniority- Worked with multiple squads on a daily basis to drive continuous improvement and deliver consistently- Designed and facilitated workshops for tribe strategy, objectives and KPI’s- Led the creation and adoption of tribe culture, principles and ways of working- Created and executed a plan to transition the org to a Tribe/Squads model, forming and kicking off over 10 Engineering teams within a matter of weeks- Provided professional coaching in a 1:1 format with key tribe members, including exec- Employed a Lean Start-up approach towards product discovery and validation within the tribe- Facilitated user journey mapping sessions to understand customer needs and pain points- Provided Agile training sessions on topics such as estimation, optimising flow (cycle times), and roles & responsibilities- Led dependency mapping and coordinated cross-team planning events to align roadmaps for efficient delivery of project milestones.
- Tide (Bank)Agile CoachBANKING & INSURANCESeptember 2019 - July 2021 (1 year and 10 months)Farringdon, United Kingdom- Applying data to enrich continuous improvement, allowing teams to run regular experiments on their ways of working- Leading and facilitating the org-level quarterly objectives and key results (OKR) planning cycle- Facilitating story mapping activities to explore and gain a shared understanding of user journeys- Facilitating dependency mapping between a multitude of team components (Backend, iOS, - Android, Web, Data Science) and across multiple teams within the organisation- Training teams on Behavior Driven Development (BDD) to help teams expose assumptions and misunderstandings in requirements whilst enabling test automation by using Test-driven development (TDD)- Conducting root-cause analysis (RCA) on defects and incidents, allowing for systematic improvements- Driving the org-wide testing strategy to shift manual testing into development as automated tests whilst applying a risk-based approach with exploratory testing- Creating a wide-range of Agile-focused educational training videos for the Tide Engineering and Product organisation- Reformed release processes and implemented a long-term strategy towards automation
- IBMScrum MasterENERGY & UTILITIESSeptember 2017 - September 2019 (2 years)Waterloo, United KingdomDuring my time at IBM, I led various projects for our client BP (British Petroleum) as a Scrum Master. I coordinated the development of native web and Salesforce applications with teams that were split across 3+ timezones whilst driving continuous improvement on a day-to-day basis.- Acted as Facilitator and Educator of Agile for both Delivery Teams and BP clients by designing and leading training sessions on the Scrum Framework- Removed impediments and implemented long-term preventative solutions where possible- Built an open and safe team environment to encourage feedback and collaboration across an array of geographical locations and time zones- Worked with senior stakeholders and product design roles to facilitate the creation of user requirements and product backlogs for multiple new teams- Worked with BP internal DevOps organisation to coordinate frequent successful releases across multiple projects- Facilitated the creation of Product backlogs and strategy with key BP stakeholders- Used data and root-cause analysis sessions to allow teams to learn where they can improve and what they will do to get there
Recommendations
Certifications
- Agile Team Facilitator (ICP-ATF)ICAgile2017
- ICAgile Coaching (ICP-ACC)ICAgile2019
- Barefoot Coaching - Leader as a CoachBarefoot Coaching2022