An IT Support Engineer for 10 years providing 1st and 2nd Line support to Educational environments around the West Midlands. I have proficiency in Microsoft Office apps, Office 365, Windows 10 environments, AD, Remote Monitoring softwares and loads more.
If you need help with any of these, including rollouts of Windows, installations of programs, remote support on AD including password resets and AD administration I am your guy! Friendly, good humoured and approachable.