Jeff Robertson

Integrated digital banking products into client ecosystems for major banking institutions requiring extensive travel and direct engagement with stakeholders. Delivered technical support for Bottomline's products and acted as the primary point of contact for on-site and remote assistance. Developed bespoke integrations from the ground up and advised fellow developers during implementation processes. Validated integration code in pre-production and production environments for high performance and reliability. Directed cross-functional technical teams, including developers, system administrators, and database administrators to troubleshoot and resolve complex system issues. Utilized advanced technologies and tools, including Java, Spring, Apache Camel, JavaScript, JSON, RESTful APIs, SOAP, Oracle, WebLogic, JMS, ActiveMQ, WebSphere MQ, Linux, Git, and Atlassian products, such as JIRA, Bit Bucket, Confluence, Maven, Jenkins, and Nexus.

• Engineered connections between customer APIs and Bottomline product APIs by developing integration code using Java on WebLogic.

• Served as the leading technical authority on the entire application, spanning front-end interfaces, database architecture, and automated processes to address customer inquiries and streamline issue resolution.

Managed two Scrum teams, comprising developers, product owners, and QA engineers across multiple corporate offices and remote locations to oversee sprint planning, execution, and release cycles for a flagship product line. Streamlined the hiring process by evaluating candidate resumes, conducting interviews, and collaborating with hiring managers to assemble high-performing teams. Leveraged advanced technical tools and frameworks, including Java, Spring, Apache Camel, SOAP, Oracle, WebLogic, JMS, ActiveMQ, and WebSphere MQ to deliver scalable and reliable solutions.

• Designed and deployed "adapter" services to steer all necessary translations between Bottomline's native API frameworks and customer-specific backend systems for interoperability and efficiency.

• Developed foundational adapter examples within a Scrum team, later adopted as a best practice across the organization.

• Pioneered the standard integration method for Bottomline's Digital Banking platform by designing modular services in Java packaged as self-contained WAR files to run seamlessly on WebLogic servers.

Directed the technical strategy as the architect for Commercial Banking products by providing expertise and guidance on key initiatives within this business line. Advised internal teams and external stakeholders by addressing architectural queries and aligning with organizational objectives and best practices. Resolved escalated technical challenges by troubleshooting intricate customer issues and ensuring prompt solutions for critical problems.

• Aligned architectural designs and business needs for innovation and operational efficiency across commercial banking projects.

• Collaborated on integration efforts across Bottomline's product portfolio to contribute to the unification of several distinct banking solutions into a cohesive new product line.