- Sabana Traders L.L.COffice Executive(Temporary)May 2022 - July 2022 (2 months)Dubai - United Arab Emirates- Prepare Quotation, Sales order, sales invoice, and proforma invoice.- Process LPO, and follow-up payment.- Item identification most specifically in electrical fuses. (types, classes, part number)- Respond to email inquiries and prepare an offer accordingly.- Attends telephone calls.-Responds to clients' queries via email or phone.-Follow-up pending quotation.-Update the excel sheets database for internal records.- Submit a proposal to all clients.
- T. CHOITHRAM & SONS LLC.Customer Service Shift SupervisorApril 2017 - March 2022 (4 years and 11 months)Dubai - United Arab EmiratesDelegate Tasks, supervise, administrative support, staff management, scheduling, meeting, coordination, inventory, complaint handling, training & development, strategic planning, and team building. Additional responsibility: (Retail SME) Collaborate with the HR-Learning and Development team for new joiners' training. Coordinate HR projects (meetings, training, surveys, etc) and take minutes. Coordinate communication with candidates and schedule interviews Conduct initial orientation to newly hired employees. Achievement: Promoted as First Retail SME of Choithrams.
- T. CHOITHRAM & SONS LLC.Retail CashierMarch 2014 - April 2017 (3 years and 1 month)Dubai - United Arab EmiratesPOS operation, cash handling/management, bagging, customer service, scanning accuracy, merchandising, in-store promotion, and refund/exchange execution. Achievement: Promoted as Customer Service Supervisor
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- Bachelor of Education - BEd, Secondary Education and TeachingCotabato City State Polytechnic College2012Bachelor of Education - BEd, Secondary Education and Teaching
- Bachelor of ScienceRegency Polytechnic College2011Bachelor of Science - BS, Hotel and Restaurant Management