- Cognizant ITManager Product DesignerDIGITAL & ITJune 2022 - Today (2 years and 9 months)Project: Thames WaterThames Water provides 2.6 billion litres of drinking water daily to 15 million people (27% of the UK population), generating $2.7B in revenue each year.Redesigned website revenue side into several sprints for payment plans, direct debit, and design guidelines.Direct debit set-up completion rate increased by 19%, and the payment plan set-up by 28%.The new design received a 4.3/5 satisfaction rating, 139% higher than the original design's 1.8/5 rating.The tasks used to take 19 minutes, now only 6 with the new design.Developed design guidelines, best practices, and standards.Handled the entire visual design process, from conceptualisation to final engineering hand-off.
Syed Zaidi and 1 other person have recommended Malka
Malka's knowledge on the subject matter was impressive and their friendly demeanor made it easy to communicate my needs. They were extremely efficient, delivering my project with lightning speed - which was a big plus for me as I had some tight deadlines to meet.
Overall, I would highly recommend Malka for any project you may have. They are well deserving of a tip for the level of quality and professionalism they bring to the table. Thank you again Malka - it was an absolute pleasure working with you!
Malka effortlessly transformed my vision into stunning visual designs that perfectly captured the essence of the project. Their attention to detail and ability to bring ideas to life truly impressed me.
Malka consistently kept me updated on the project's progress, ensuring that we were aligned every step of the way. Their promptness in addressing my queries and providing valuable insights made the collaboration smooth and efficient.
Highly recommend.
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