Skill set
Industry fields of expertise
Malvika in a few words
I'm a product manager with 7+ years of experience turning chaos into clarity across startups and scaleups. From B2B SaaS giants to seed-stage rebels, I’ve led product strategy that doesn’t just align with business goals—it makes them. Whether it’s launching features, saving millions in ops, or charming stubborn stakeholders, I’m your go-to for product magic. I speak fluent developer, think in roadmaps, and breathe agile.
From marketplaces to healthcare, I blend customer obsession with data-driven decision-making—and sprinkle in just enough caffeine-fueled creativity to keep things spicy. TL;DR: I build things people love (and use), and I have a damn good time doing it.
Experience
- Various StartupsSenior Product ConsultantAugust 2024 - Today (9 months)E-Commerce & Productivity Management startups in Seed Stage with $4 million in funding• Advised clients on product strategy and development, driving business growth by 20% through tailored solutions that aligned product offerings with market needs and customer expectations• Led cross-functional teams to implement product improvements, enhancing user experience and increasing customer retention by 15% through data-driven insights and iterative development
- NinjacartProduct ManagerJune 2022 - July 2024 (2 years and 1 month)Ecommerce B2B SaaS tech Scaleup with $289 million ARR, $522 million in funding valued at $1.2 billion• 1 of 3 PMs leading Go-to-Market Strategies for the Sales & Distribution team alongside the Open Network for Digital Commerce (ONDC) team – an E-Commerce marketplace live in 611+ cities averaging at 7.5 million transactions/month• Responsible for leading & planning sprints for 3 teams including 45 frontend and backend developers• Implemented agile methodology across 3 teams, enhancing project delivery speed by 35% and improving stakeholder satisfaction to 97.5%• Proven track record of managing multiple stakeholders comprising Business, Analytics, Data Science, Marketing, Engineering, Product and Design (UI & UX) across various 0 to 1 and 1 to n products• Responsible for optimizing cost savings by 20% - Achieved 120% of the target by saving $3.3 million• Head of Product for the "Help & Support" section strategy for ONDC Customers: Built a WhatsApp Chatbot that boosted Grievance Redressal TAT by 5X & stabilized CSAT at 94.9% within 3 months• Designed & deployed ONDC modules that uplifted orders/week by 291% & led to CM1 profitability in 3 months• Developed the Product Vision & Roadmap for "Slotted Deliveries". Onboarded 4 Slotted Delivery channel partners - Shipyaari, Blowhorn, PiknDel and Zomato Xtreme for ONDC & released the first pilot in BLR• Devised product solutions for 50 Distribution Partners with 85% users turning operationally profitable in 1 year• Proposed and oversaw the execution of a unique Asset Tracking Solution which reduced B2B crate loss from $50K/month to $10K/month through driver onboarding, acknowledgement and penalty flows• Spearheaded Flipkart's Quick Commerce GTM & launch in India including upgrading existing supply chain workflows• Liaised with Tech & Design to facilitate the pan India launch of Zone Batching – an Inventory Movement Optimization process which improved space utilization by 28%
- Zandra Life SciencesProduct ManagerJune 2015 - May 2020 (4 years and 11 months)Healthcare marketing multinational with operations in Eastern Europe & Central Asia with ARR of $30 million• Lead Product Manager responsible for managing a cross-functional team of 50 including engineering, sales, marketing, manufacturers, logistics and product• Designed and ran marketing campaigns across 3 CIS countries which led to sales growth of 30%• Defined and executed a clear product vision and roadmap, aligning with business goals and market needs, resulting in a 30% increase in product adoption and 15% improvement in customer satisfaction• Implemented Agile methodology by leading comprehensive sprint planning, prioritizing the product backlog, and maintaining detailed user stories, resulting in a 25% improvement in project delivery speed• Developed and launched productized service packages for private label products, driving a 20% increase in recurring revenue and enhancing customer retention rates• Leveraged data analytics and user feedback to inform product decisions, resulting in a 35% improvement in feature utilization and a 10% growth in overall user engagement• Created and maintained comprehensive product documentation for product launches including user guides, technical specifications, and release notes, reducing support queries by 20%• Bagged a Ministry of Health contract worth USD 1 million for Easymesh Hernia Mesh• Ran the tendering process for supply contracts. Solicited RFP/RFQ's from suppliers for export deals• Conducted market research for new products & geographies such as Georgia, Australia & New Zealand• Organized registration of over 80 products with local ministries of health across 6 countries• Developed a business plan, conducted primary research and menu engineering for a food delivery app
1 recommendation
JA
Jorge Alcantara recommend Malvika
01/05/2025
Malvika joined us during the earliest sketch of Zentrik and—in two short workshops plus async feedback—surfaced core user problems we ended up shipping around. Her sharp product intuition, structured discovery approach and candid communication saved us weeks of iteration and directly inspired our backlog-prioritisation feature. If you need a calm, data-driven product leader who can diagnose issues fast and leave you with an actionable roadmap, work with Malvika.
Education
- MBA,Narsee Monjee Institute of Management Studies2022MBA,
- B.A.(Honours) EconomicsUniversity of Delhi2013B.A.(Honours) Economics
Certifications
- AI for Product ManagementGoogle Cloud & Pendo2024