- ROYAL BANK OF CANADA INVESTMENT AND TREASURYAssociate Director Production Assurance and OversightBANKING & INSURANCEJanuary 2020 - June 2022 (2 years and 5 months)Zurich, Switzerland Directed and Mentored Teams: Managed 7 employees across three departments, defining objectives, implementing succession plans, and driving talent acquisition. Executed Strategic Projects: system transition (custody) and "zero paper" initiative. Optimized Performance Metrics: Improved KPIs for accuracy and timeliness, fostering seamless collaboration across locations. Improved on-time delivery by 10% and maintained "green KPI" client satisfaction. Received the highest annual performance rating in 2020. Designed governance enhancements resulting in satisfactory internal audits.
- ROYAL BANK OF CANADA INVESTMENT AND TREASURYSr. Manager Fund Accounting and financial reportingBANKING & INSURANCEMarch 2015 - December 2019 (4 years and 9 months)Zurich, Switzerland Oversaw NAV calculations, maintaining accurate records of supplier invoices of funds and reconciliations. Managed Service Outsourcing: Supervised local outsourcing initiatives, ensuring seamless coordination of client interactions and successful completion of external audits. Delivered Accurate Financial Reporting: Produced semi-annual, annual financial and tax reports, meeting compliance standards and supporting strategic decision-making.
- ROYAL BANK OF CANADA INVESTMENT AND TREASURYManager Fund AccountingBANKING & INSURANCEJanuary 2012 - February 2015 (3 years and 1 month)Zurich, Switzerland Led and developed a team of 30 employees, enhancing both technical competencies and soft skills to drive performance and engagement. Executed Fund Operations: Successfully managed fund launches, liquidations, and mergers, ensuring smooth transitions and regulatory compliance. Streamlined Processes: Analyzed workflows to optimize efficiency, align with client expectations, and improve overall service delivery. Successfully led the outsourcing of services for Zürich.
- Master of BusinessUNIVERSIDAD PONTIFICIA DE COMILLAS.2003Master in Business Administration (MBA),
- Bachelor of Science in Business ManagementUniversidad Rey Juan Carlos2000Bachelor Degree in Business Administration and Management,
- Universidad Complutense1998