Mark Pearcy

Super happy. Joined Sopro, a sales engagement platform with a driver. Engage prospects, generate sales conversations. Sell more.

If 2020 was about surviving COVID-19, then 2021 and beyond, is about learning to adapt to change. Everyday routines and lifestyles are adapting to our new reality. The workplace is no exception. The office has to have an option for remote working. Even if the pandemic is over, having a hybrid workplace is increasingly a factor in both staff & customer acquisition/retention. A communications system that can support an expansive network of staff and complete routing of calls in multiple locations, is becoming a must. The HiHi2 deskphone is part of this next generation of communications system. One that is more intuitive, familiar and comprises of underpinning tech that's easily scalable, a perfect solution for the UK's fastest growing companies & it looks fantastic as well. Its base unit with an attached handset is paired with a detachable 10.1" touchscreen tablet. Users can pick up the tablet and go. That's great for hot-desking and on days when the office is expected to be closed. HiHi2 was already delivering a portable and flexible working convenience when its role was a plus, pre-pandemic. Now it is the de facto VOIP device for hybrid working, and it has more to offer too. Designed, developed, onboarded and supported in the UK, HiHi2 takes advantage of the latest mobile converged technology, recording/reporting tools and video calling functionality available on the market today. HiHi3 is over the horizon too. Me?.... I am continuing to massively enjoy implementing an advertising / marketing strategy across all platforms (online, digital, offline, TV advertising etc), I'm responsible for managing an awesome team plus a sizeable monthly marketing budget, ensuring a suitable return on investment.

It's an exciting time at 4Com and especially for me starting this role. We've recently launched our own business telephone system – We've overhauled the tablet device, invented and built a unique phone system called HiHi, designed to revolutionise our customers telecoms experience. It's got video calling, call recording, real-time business stats, it links to your mobile making it an extension of the office, it's so easy to use it doesn't come with an instruction manual. I'll be creating and implementing an advertising / marketing strategy across all platforms (online, digital, offline, TV advertising etc), I'm responsible for managing a budget and ensuring a suitable return on investment.