Meghna Gupta

• Promoted within 11 months due to strong performance and organizational impact (one year ahead of schedule).

• Led a team of 4 and trained them.

• Led and organized the first and subsequent campus placements for the organization and further onboarded and coached 13 summer interns by launching a mentorship program for new joiners in the organization.

• Conducted user feedback and market research/surveys to enhance the product with the latest market trends and uses for the clients.

• Worked with the Digital Marketing and Sales Management team to create Release notes and used Pendo to create in-platform user guides and announcements.

• Overlook all sprint ceremonies from stand-ups and grooming to planning & retrospections.

• Pitched and led an application standardization project to standardize the User-Experience (UX).

• Used SQL to understand the current Database structure and analyze user data. Further efficiently restructured the database and performed data analysis on user data to figure out any discrepancies and clean up the redundant data. This resulted in better database performance and decrease the application load time by 10%.

• Created a data input tool using the ROBOT framework and playwright which entered data into the application via Excel sheets. This increased the productivity of the implementation team by 30% thus helping the Client Success & Sales teams achieve their goals with the clients prior to the deadline.

• Created wireframes and prototypes using Figma to demo the different teams for new enhancements.

• Collaborated with multiple teams to gather requirements, and created user flow diagrams and workflows that are used for UATs and end-user training.

• Reduced development costs by 25% by creating a centralized calculation engine and merging different pages into one, a more streamlined product resulting in lesser code maintenance and quick modifications.

• Oversaw the transition of the application from Kendo to React.

• Organized events in the organization to create inclusive and positive culture while working from home.

• Created the theme PPT for organizational use.

• Worked closely with Senior Directors, Vice Presidents and users from multiple teams to deliver a critical quarterly auditing report with a tight delivery timeline which was highly crucial for Blackstone.

• Worked on large scattered and complex data, normalized it and identified patterns to create reports using MS Excel, PowerBI and Tableau.

• Implemented Splunk to analyze user journeys which led to the discovery of issues prior to users reporting them. This helped the product team to analyze user workflow which led to efficient design creation. The support team also benefitted by reaching out to the users early for any concerns. This led to an increase in users' confidence in the application by 40%.