With 4+ years of experience in the IT industry, possesses extensive knowledge in automating complex business processes through declarative features like approval processes, flow, duplication rules, assignment rules, sharing rules, and validation rules. Has experience in creating roles, profiles, email services, page layouts, workflow alerts, actions, and approval workflows using Salesforce.com. Well-versed in Salesforce SFA, Force.com Apex Classes, Apex triggers, Apex Async, Test Classes, Integration, Visual force, and Force.com API.