I have more than ten years of versatile experience in Inbound, Outbound and Direct sales. My expertise extends to Retail Banking & Finance, alongside a deep understanding of Quality Monitoring for Fraud and Collections Processes. My primary emphasis has revolved around ensuring strict adherence to Compliance laws and regulations, mitigating Risks for the organization. This comprehensive skill set allows me to contribute effectively across various aspects of sales, banking, and risk management, ensuring smooth operations while safeguarding against potential challenges.