- MailabilityCEO / Director of OperationsDecember 2002 - Today (22 years)Established and led start-up mail processing business providing a flexible and cost effective solution to local/global clients' postal requirements. Improved bottom line and productivity by creating macro's that run all inbound mail logging/invoicing and outbound mail manifesting, automating to formatted files for daily upload into various service providers' platforms, including Royal Mail's. Spearheaded developing strategic planning, conducting market analysis, and ensuring regulatory compliance.
- Streamlined processes and enhanced operations by creating and using software systems in alliance with dynamic team.
- Delivered service to high-profile clients, including international blue chips, universities, charities, facilities management, accountancy, legal, religious entities, wholesale, and SME's.
- Scaled business from scratch to an annual turnover by identifying untapped opportunities for growth.
- Overhauled various under-performing departments to reduce stagnation and increase growth and productivity.
- Initiated and fostered change in company culture to be more open, transparent, and accountable.
- Developed and deployed intensive, ambitious business strategies, short-term goals, and long term objectives.
- Reduced costs and improved efficiencies by reviewing cost inputs and executing process improvement initiatives.
- Recognised for creating the most streamlined international postal customs preparation system currently in operation.
- Built sustainable business and sold it profitably in 2022 to a company that saw value and opportunity in the concept.
- MAILABILITY LIMITEDCompany DirectorDecember 2002 - October 2022 (19 years and 10 months)London, UKAs a successful entrepreneur and dedicated professional, throughout my career, I have built track record in managing and optimising business operations in a busy and dynamic start up environment. My expertise includes development and execution of efficient processes that increase output, quality, and customer satisfaction. I add value and contribute to the success of the organisations by maximising efficiency and cultivating a positive work environment. Throughout my life, I have developed this art of being able to communicate with anyone at any given time. I have a remarkable success history of setting strategic direction and achieving goals by leading high performing teams. I am a goal-oriented champion with in-depth knowledge of all aspects of domestic and international post, courier, logistics, e-commerce, and data management. My biggest strength is being able to quickly and easily see skills, gifts and talents that people don't even realise they have. I am passionate to ensure competitive advantage in a fast-paced environment through creating shareholder value through operational excellence and driving top-line revenue growth. I'm best known for my proficiency in various tools, including MS Office Suite and Lotus 123. If you want to know more about me, please feel free to connect.
- Prestige International MailingSales MangerJanuary 1992 - December 2002 (10 years and 11 months)Generating new business and retaining ongoing business relationships. Involvement with Operations and Accounts Departments.
- Kelsey ParkEducated a long time ago to O'Level standard, including