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Punit Mangal

Loyalty Consultant
  • Suggested rate
    €457 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Punit's quote.
Location and workplace preferences
Location
Dubai, United Arab Emirates
Remote only
Primarily works remotely
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Check out Punit's expertise
Punit in a few words
Loyalty Expert & Consultant, Loyalty 101, Over 17 years of Experience.

A seasoned CRM - Loyalty professional with proven ability to lead
targeted marketing campaigns and loyalty programs that aim to
improve acquisition of new customers and retention of existing
customers.

17+ years of professional experience executing online and offline
CRM and Loyalty campaigns including planning, segmentation,
budgeting, creative development, market research, measurement
and managing data vendor and consulting relationships
  • Accomplished marketing leader offering a proven success in
lifecycle marketing which includes customer acquisition, CRM,
retention, and win back. Expertise in developing customer loyalty
strategies and increasing lifetime value.
  • Expert in building actionable customer segmentations for CRM
initiatives in SQL, Siebel, OBIEE and SAS.
Experience
  • Air Arabia
    Loyalty Program Manager
    AVIATION & AEROSPACE
    November 2022 - Today (1 year and 10 months)
    Sharjah, United Arab Emirates
  • Landmark Group
    Manager Loyalty and CX
    RETAIL (LARGE RETAILERS)
    February 2014 - November 2022 (8 years and 10 months)
    Muscat, MA, Oman
  • Payback an American Express Company
    Manager Corporate Rewards
    RETAIL (LARGE RETAILERS)
    July 2007 - January 2014 (6 years and 5 months)
    Bangalore, KA, India
Recommendations
Education
  • Advanced Program for Marketing Professionals
    Indian Institute of Management Calcutta
    2021
    Advanced Marketing
  • Master of Commerce
    CCS University - Meerut, India
    2004
    Management