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Ram Kamboz

Business Analysis and Application Design
  • Suggested rate
    €480 / day
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Ram's quote.
Location and workplace preferences
Location
Birmingham, England, United Kingdom
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Categories
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Skill set (13)
Ram in a few words
With over 10+ years business analysis experience, I possess a range of skills to support project delivery. I have engaged and collaborated with various clients to support stakeholder requirements as well as making sure the final delivery is off client expectation. Skills include stakeholder engagement, requirements gathering and ellicitation, design transition and prototype designing. I have worked in a variety of projects such as migration, custom application software, project enhancements and various change projects.
Experience
  • Capita
    Business Analyst
    August 2017 - Today (7 years and 7 months)
    Birmingham, UK
    Co-operating with developers and the business to support the upgrade of the current Customer Relationship Management (CRM) solution, migrating to a Microsoft Dynamics 365 environment. Key Duties:
    • The creation of and updating of all Business As Usual (BAU) process maps & definition documentation using MS Visio
    • Co-operating with key stakeholders of the business to gather business & functional requirements
    • Managing, undertaking and supporting stakeholder workshops & meetings.
    • Translation of business process models from As-Is to To-Be processes
    • Production and managing requirement specifications, business process models and functional requirements
    • Analysing and documenting interface data and dependencies in the current CRM solution
    • Producing and managing status reports for key milestones within the agile framework
  • https://www.fiverr.com/ramkamboz4uk1
    Freelance Self Employment
    January 2017 - August 2017 (7 months)
    West Midlands, UK
    During my spare time I conduct Freelance work, providing the following services:
    • Freelance Business Analyst – Requirements Gathering & Business Analysis support.
    • Artificial Intelligence and Machine Learning research writing and content
    • Database Design & Implementation and SQL Support
    • Web Content & Summary Writing – Delivery of Website Content, Infographic Designing, Summary & Creative Writing Articles.
  • Maximus UK
    Business Analyst
    June 2015 - January 2017 (1 year and 7 months)
    London, UK
    Successful implementation and development of web-based automated transactional and claimant payment process systems for healthcare clients and sessional doctors, undertaken within an Agile environment, assessed and understood stakeholder requirements, translated into functional & technical specifications, liaised with developers to translate them into effective system design through to implementation. Other Key Duties:
    • Experienced on-site client & stakeholder management.
    • Consultant to translation of as-is scenarios into to-be development.
    • Development of Business Cases to improve Business structure and aid Business Improvement.
    • Production of User Stories, Test Case and Plans, aiding system testing in Systems Integration, User Acceptance (UAT) and Regression Testing stages.
    • Managed development teams to ensure functional requirement is communicated, developed and tested as required.
    • Production of Data Flow, Process Modelling and UML Activity Diagrams using Visio and Excel.
    • Data Manipulation within software using SQL Programming Languages with platforms SQL Server & Oracle and integration with CMD.
    • Team Leader and Product Owner for small to medium enhancement projects.
    • Production of Service Management and Service Level Agreement Reports for data trends and analysis for general project progress.
    • Manage and Alleviate conflicts and general concerns between stakeholders, developers and the business.
    • Present project deliverables and finalized development requirements to senior stakeholders to ensure business needs are met.
Recommendations
Education
  • Bachelor of Business
    Birmingham City University
    2011
    Bachelor's degree, Business and Information Technology
  • Bachelor of Science
    Hall green
    Bachelor of Science (BSc), Business and IT
Certifications
  • BCS Business Analysis Practice
    BSC - The Chartered Institute For IT
    2022