Sonu Takiar, Cost Control & Vendor Management

Last worked as Cost Control & Vendor Management Manager

With HSBC DUBAI April 2001 to Jun 2017.

Also, have worked with Citibank Dubai as Sales and marketing Executive

Over all 15 years of experience in Banking Operations, Wealth Management Operation, Payments for fund providers, Customer Complaints, Sales Quality Checks & reconciliations of suspense accounts.

Provided a high-quality service, in line with procedures and compliance guidelines, to achieve maximum customer satisfaction by prompt and accurate processing of transactions.

Ensure compliance with Group policies relating to compliance, money laundering policies and local Central Bank regulations within business areas of responsibility.

Prepare the JDs of all staff, Process Manual review; MIS for inter Department, Hub and Black List Checks.

Managing Audit deliverables for Internal and External entities. Liaising with the Auditors.

Possess excellent interpersonal, communication, influencing & negotiation skills.

Have aptitude to learn and develop within the organization.

Possess excellent time management with the ability to prioritize work.

Meticulous and detail conscious.

Positive team player that can be relied upon and has the ability to motivate team members by active participation and smart contribution to achieve set goals.

HBME

Operations Shared Services- Cost Control & Vendor Management Manager

BANKING & INSURANCE

January 2001 - June 2013 (12 years and 6 months)

Dubai, United Arab Emirates

• Have managed a team of 15 employees in Shared Services UAE

• Managed end to end process Cost control & Vendors payments, Breaches

• Ensure smooth coordination within various team’s department in order to deliver quality solutions within agreed timelines and cost.

• Having experience in implementing full life cycle of a project in cost controlling.

• Vendor Management- managing relationship with vendor like DU, Etisalat, GPO Emirates Post, NCR, Empost, DHL, Info fort etc.

• Have knowledge of the relevant policies, practices, processes and procedures in own areas of responsibility.

• Meet with vendor regularly and convey HSBC requirement.

• Billing operation, ensure accurate processing of invoicing with construal rates.

• Manage and contributes to the continuation of increase in operation efficiency within operational department and safeguard the Bank from potential loss. By constantly reviewing the processes and effect changes that improve productivity and operation efficiency.

• Conceptualize, design and implement a cost effective and efficient solution to drive reconciliation standards and disciplines involving large volumes of financial data.

• Manage end-to-end financial accounting, cash flow statements, reconciliation, accruals, and provisions.

• Assist in Annual budgeting & forecasting exercise for Shared Services

• Involve in data preparation and UAT of automation of various projects.

• Communicate with the business unit head and operational risk issues escalate significant events as appropriate.

• Ensure review/reconciliation of account payable and account receivables are submitted timely.

• Discussions and negotiations with all areas of the business & vendors

• To be source of reference within the business unit in facilitating and promoting the understanding of operational risk and compliance requirements.

• Based on audit report surprise audit the respective department & senior management.

• Ensure that the JDs of all staff are up to date, all manuals relevant to the department are read at regular intervals & all audit recommendations are duly implemented. Ensure that the desk instruction manual (procedures/polies) step by step is kept up-to-date at all times.

• Reduction in the quantity of waste generated through waste minimization.

• Reduction of the environmental impact of waste disposal through reuse, recycling and composting

• Managing the safe handling and storage of waste on campus.

Provision of appropriate training for staff on waste management issues