- ConfidentialManagerJune 2021 - Today (3 years and 10 months)Dubai - United Arab EmiratesUnderstand customer requirements and business objectives, and then provide strategic advice on how to use technology to achieve those objectives.
- VerintSales Project Manager, Middle EastJuly 2019 - June 2021 (1 year and 11 months)Dubai - United Arab EmiratesResponsible for initiation, planning, executing, managing, monitoring, controlling and closing projects. Also coordinate with designers, coders, programmers, other staff, service providers, and clients.
- tyntecSales Consultant, Middle East and AfricaMay 2018 - July 2019 (1 year and 2 months)Dubai - United Arab EmiratesManaging portfolio of strategic suppliers: SCCP carriers, MNO and operator groups, SMS aggregators. Defining strategy to reduce Cost of Service. Act as interface with Sales, Pricing, Routing and Carrier Relations to optimize operations and revenues. Help drive sales growth across global markets while maintain and develop customer relationships by working closely with the sales and account management teams.
- Master, Computer/Information Technology Administration and ManagementUniversity of Sunderland2010Master, Computer/Information Technology Administration and Management
- Bachelor of ScienceJordan University of Science and Technology1999Bachelor's Degree, Science - Computer Programming and Analysis