With a 360 degree industry expertise in Consumer Banking, versatile functional expertise in Product P&L Management, COO functions and Transformation along with a Digital/Technology wrapper, I have charted a fulfilling 20 years long, international career across Asia, Europe and the Middle East.
I am currently the cofounder of a serve-tech early stage start up and have previously held various critical roles at HSBC for 13 years across countries such as the UK, Oman and UAE, first as part of their Global Leadership Program and then as part of the core Consumer Banking Leadership team in the MENA region. Many of my roles have been high stakes, highly visible, fast paced, complex and required leading and managing multiple senior internal stakeholders.
I was part of the HSBC Leadership Program for 6 years and in this time, successfully led and delivered complex roles, the key ones being 1) the mobilization of the complaints centre of excellence in the UK 2) leading the business planning workstream in the office of EMEA CEO and 3) leading the post merger integration of a bank that we bought in Oman as the COO.
After this 6-year stint, I was tasked to turnaround, transform and grow the secured product portfolio for UAE as the overall P&L owner through end-to-end product and customer lifecycle management, new product launches, digital channel optimization and customer experience. In my last role in HSBC, I led the design and deployment of the Digital Transformation Target Operating Model using the Agile framework.
Prior to working with HSBC, I worked in India for 5 years in the Apparel Retail sector. On a personal note, I love music. I am a singer/songwriter/composer having released original compositions with an active youtube channel.
In conclusion, having worked in critical positions across geographies and in a global, matrixed, fast paced and high-pressure environment, I am now exploring exciting and relevant freelance opportunities.