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Tia Quinn Virtual Assistant - Your Nordic Support partnerTQ

Tia Quinn

Virtual Assistant - Your Nordic Support partner
  • Suggested rate
    €440 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Tia's quote.
Location and workplace preferences
Location
Stockholm, Sweden
Remote only
Primarily works remotely
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Check out languages spoken by Tia
Categories
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Skill set
Industry fields of expertise
Banking and Financial Services
Hotel industry
Nanotechnologies
Tia in a few words
I’m Tia Quinn, a Nordic Business Support Consultant / Virtual Assistant and founder of SisuSync. My passion lies in helping high-achieving professionals and businesses reclaim time and optimize workflows. Getting stuff done, keeping things organized and moving in the right direction is my forte. I help in Swedish, Finnish & English so when you are launching/covering the Nordic markets I'm your ideal support partner.
I'm here to do more than just manage tasks. I aim to help you build a smoother, more efficient work environment.


CORE COMPETENCIES
• Business Process Optimization
• Virtual Business Support Solutions
• Project & Change Management
• Client Relationship Management
• AI Tool Implementation support
• Communication
Experience
  • SisuSync -Nordic Virtual Assistant
    Virtual Assistant
    February 2025 - Today (3 months)
    Established SisuSync, an independent Business Support Virtual Assistant consultancy firm. Focusing on creating customized business support ( in English/Swedish and Finnish ) for small/medium firms, entrepreneurs & startups. With the help of SisuSync you and your business will enjoy:
    - Process optimization and increased efficiency
    - Sharper focus on key business goals
    - More room to lead and drive innovation
    - AI implementation support
  • AMERICAN EXPRESS
    Operations Team Manager
    March 2019 - December 2024 (5 years and 10 months)
    Mobility & Lifestyle, Tamworth, England, United Kingdom
    • Operations Team lead servicing American Express Premium card holders
    • Setting team goals, objectives, strategy, monitoring daily, weekly and monthly metrics /performance
    • Leading and Coaching through process/operational changes
    • Using strong analytical skills strive to identify opportunities for both process and service improvements.
    • Ensuring client satisfaction across the team
  • AMERICAN EXPRESS
    Travel Consultant
    September 2015 - March 2019 (3 years and 6 months)
    Platinum Travel Consultant
    • Providing first class client service to American Express card holders within the Nordic market.
    • Handling and resolving a multitude of different type of customer queries via both phone and email in a fast phased service centre setting
Recommendations
Education
  • Qualified Financial Adviser
    The Institute of Banking
    2010
    Qualified Financial Adviser
  • Bachelor of Arts
    University College Dublin
    2003
    Bachelor of Arts (BA), Economics & French