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Toussaint Apeti
Virtual Assistant, Customer Service Specialist
  • Suggested rate
    €26 / day
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Toussaint's quote.
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Location and workplace preferences
Lomé, Togo
Remote only
Primarily works remotely

Project length

≥ 6 months

Business sector

  • E-commerce
  • Digital & IT
  • Agriculture
  • Health & Wellness
  • Import & Export
+5 other

Internet of Things (IoT), Publishing, Research, Real Estate, Restaurants & Food Service

Company size

  • 2-10 people
  • 250 - 999 people

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Expertise (7)
Toussaint in a few words
I am multilingual (English,French,German,Dutch) with a great marketing communication skills

Skills and Expertise: Executive Assistance| Virtual Assistance| Customer Sevice |Zendesk| Shopify|Email Support| Chat Support | Administrative Support & Assistance| Email Management| Calendar Management| Appointment Scheduling| Research| Inbound Sales| Outbound Sales| Telemarketing | Cold Calling| Proofreading| Writing| Editing| Copytyping|Transcription|.

I am a graduate of Bachelor of Science in Electronics & Communications Engineering and have passed the Licensure Examinations for it. I am also a Certified French Eligible as I've passed the France Civil Service Professional Examinations as well.

Work Experience:

  • Shopify & Zendesk Customer Support Associate (Lagom Kitchen Company) (February 12-March 14, 2021)
-Email & Chat Support
-Answering tickets through Zendesk
-Manage orders/returns/refunds etc through Shopify and Returnly.

  • Inside Sales Support Agent (ARK Project LLC) (January 12- February 14, 2021)
-Took Inbound Calls from clients.
- Upsell the Company's products.
-Managed a client database and CRM.

*Sales Associate ( (October 2020-January 2021)
-Made Outbound Calls to warm and hot leads.
-Took inbound calls from clients.
-Managed Client database.
-Closed deals EFFECTIVELY.

*Executive/Virtual Assistant (August 2013- March 2020)
-Attending to our constituents/clients' needs, requests, and complaints via our customer service hotline, email, social media, or face to face at the office and ensuring that every concern is addressed with the appropriate services and approaches accordingly.

Hire me me today and you will be more than to have me in your team
  • Google

    Menlo Park, CA, USA

    September 1998 - Today (25 years and 3 months)
    If I had to sum up my life up to this point, I'd say it's been one heck of a ride...
    HTML CSS JS Photoshop

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