Skill set
Wale in a few words
Transformational and results-driven programme and project technology lead with 17+ years of experience delivering large-scale, multi-workstream, end-to-end IT transformations in a professional services environment. Specializes in Microsoft Dynamics 365 (CRM & ERP certified) platforms, with 10+ years and 11 projects under Agile (PMI-ACP certified), Waterfall (PRINCE2 certified), and hybrid methodologies. Proven ability to lead engagements with C-suite, workstream leads, and vendors, optimizing IT operating models and bridging business and technical needs.
Experience
- The Law Society of ScotlandMS Dynamics Project ManagerJanuary 2024 - December 2024 (12 months)Role: D365 CRM project management across 10 departments in large transformation programme.• Led 3 project initiatives including CRM, Learning Management System and Automated Testing• Gained approval of Project Initiation Document, including budget, scope, timeline and governance• Managed 25 stakeholders including subject matter experts, tech supplier and core project members• Managed the Discovery & Design phase with 20+ workshops, 150+ workflows and design doc. reviews• Provided formal weekly and monthly progress reports to SteerCo including Risk and Issue Mgt.• Developed full business case for LMS system and led RFP for innovative testing initiative• Daily and weekly collaboration with technology supplier to scope reqs. using Azure DevOps• Prepared Test Strategy and Training Strategy to enable the project to fully begin implementation
- Ground ControlMS Dynamics Project ManagerNovember 2022 - April 2023 (5 months)Role: Provided lead D365 services on a programme across Customer Services & Sales, incl. delivery & change mgt.• Managed 3 concurrent D365 workstreams running at different stages and with different stakeholders• Led Customer Service & Sales workstreams to go-live; managing requirements and BAU transition• Managed 14 project members, establishing DevOps & Jira to manage and progress their work items• Provided weekly project briefings and updates to the project sponsor (Chief Information Officer)• Ran daily agile stand-up and update sessions with project team, prioritising and unblocking activities• Developed multi-phase go-live plans, considering resources, external factors & product maturity.• Led post go-live hyper care support; analysing workflows and configured Views, Dashboards etc
- Client University of Leeds – MS Dynamics 365Project ManagerSeptember 2021 - June 2022 (9 months)Role Provided lead D365 digital transformation programme services on 5 greenfield projects. Agile & Waterfall• Delivered governance presentations to Directors & Programme Manager; progress, decisions, RAID• Developed Plan on a Page(s) following detailed investigation of multiple project workstream activities• Ensured costs assigned to projects aligned with the £2.5m+ budget, while challenging and forecasting• Managed work items in Azure DevOps, assigning responsibilities to resources: Architects, Bas, Devs etc• Produced formal PMO weekly reports, presenting escalations to PMO, detailing route to Green• Assessed RfP requirements and contract terms, onboarded suppliers and coordinated supplier staff• Challenged functional requirements to ensure suitability while keeping to scope and budget• Produced resource forecasts & timings; worked with multiple teams to prioritise and secure resources• Contributed to the development & execution of the D365 operating model with senior IT executives• Led the service transition to BAU, ensuring adherence to contracts, go live checks and governance• Participated in agile ceremonies: stand-ups, sprint planning, backlog refinement and retrospectives
Recommendations
Education
- MSc International Business, BSc Computer ScienceUniversity of St Andrews,University of BristolMSc International Business, BSc Computer Science
Certifications
- PMI ACPPMI2023
- PRINCE2 PractitionerPRINCE22011
- Microsoft Dynamics CRMMicrosoft2023
- Microsoft Dynamics ERPMicrosoft2023