Skill set (14)
Yusufali in a few words
Forward thinking Operations Executive with a proven record in increasing profitability by optimizing policies & procedures, turning around underperforming departments, and creating synergies across departments.
Seven years of experience in small and medium sized startup businesses building large scale teams, defining & executing operational strategy and designing success metrics to measure performance. Proven record being a change agent focused on introducing new products, improving supply chain and logistics function, and customer experience. Strengths include cultivating relationships, new business opportunities, and managing products. Key achievement is taking loss making businesses to profitability through sustainable process changes.
Experience
- London Medical LaboratoryDirector Of OperationsMEDICALNovember 2021 - January 2023 (1 year and 2 months)London, UK• Negotiating new supplier service contracts to cut operating costs by £1M per year• Increased revenue by 60% by restructuring organizational policies, procedures, andprocesses• Managed end to end supply chain and improved the warehouse function to meetbusiness needs. This saved the business circa £0.25M in third party warehouse costs• Manage and negotiate all 3rd party relationships, supplier service contracts, project management and delivery of products• Created the largest phlebotomy network in the UK in 9 months• Managed large scale projects and teams with gross revenues ranging from £1.5M to£3.6M per year• Developed and implemented strategic operating plans and budgets for Operations, Product, Marketing and Supply Chain departments and held quarterly budget meetings with heads of departments• Led a team of 100+ operations personnel across the business and took full responsibilityof business PnL• Manage and execute strategic roadmaps and dashboards for product alliance and development, including progress and deliveries• Manage all internal training, executive briefs, new product exploration and documentation• Lead the product development, management, and marketing for all B2B and B2C products and services.• Worked with developers to design and build new products with clear specifications to ensure timely delivery
- Ollie QuinnHead of OperationsRETAIL (SMALL BUSINESS)July 2018 - October 2021 (3 years and 4 months)London, UK• Increased UK profit levels bringing the business to profitability from the previous -35%EBITDA by cutting costs, renegotiating property leases, and introducing new products• Ran trials for new products and delivered market ready products for both Canada and the UK. This was done by working with global suppliers, creating competitive retail pricing models, and implementing a product roadmap• Delivered an improved IT and Lab Management System which increased revenues by40% and improved customer experience• Negotiated product supplier contracts globally (China and Canada) to increase marginsby 10%• With the CEO and CFO, created strategic plans to rectify issues resulting in increasedsales volumes, low employee morale, higher average transaction values and higher unitsper transactions sold• Planned and launched large-scale events that boosted employee participation by 75%
- Bailey Nelson Canada Inc.Operations ManagerRETAIL (SMALL BUSINESS)June 2016 - July 2018 (2 years and 1 month)Ontario, Canada• Introduced the use of Telus Health to allow Ollie Quinn Canada to direct-bill to insurance companies generating over $2m in revenue• Launched a local partnership in the business with the Federal Government in Ottawa generating over $300,000 for the Ottawa Store• Ollie Quinn Toronto's flagship store achieved their highest sales record in 2018 due to change in management and operational efficiency• Introduced eye examinations to the Ollie Quinn brand and hired the first Optometrist to work within the Ottawa store. Negotiated supplier contracts for eye equipment and forecasted sales with the addition of the new service• Worked directly with the Finance, and Inventory executive teams to brainstorm, discuss strategy and mitigate cash flow concerns, and supply chain issues. With the executive team, implemented cost-saving initiatives that addressed long-standing problems• Set financial objectives for stores and provided mentoring and constructive feedback to store managers to help meet these targets
Recommendations
Education
- CIPD Level 5 Intermediate Diploma in Human Resources ManagementAVADO2021CIPD Level 5 Intermediate Diploma in Human Resources Management
- Bachelor of Business & Bachelor of ArtsYorkville University2018Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
- Diploma, Opticianry/Ophthalmic Dispensing OpticianGeorgian College2012Diploma, Opticianry/Ophthalmic Dispensing Optician